Shipping & Returns Policy
Returns Policy
At Singletary’s Second Chances, we strive to ensure you're satisfied with every purchase. Due to the unique nature of resale and secondhand items, returns are accepted within 7 days of delivery under the following conditions:
- The item must be unworn, unused, and in the same condition it was received.
- Original tags (if present) must still be attached.
- Items marked Final Sale are not eligible for return.
If we made an error — such as sending the wrong item or a defective product — we’ll cover the cost of return shipping.
Refunds
Refunds will be issued to your original payment method once the item is received and inspected. Please allow up to:
- 5–10 business days for return shipping
- 3–5 business days for internal processing
- Additional time based on your bank or payment provider
To start a return, contact us at singletarysshop@gmail.com with your order number and item details. We'll respond with instructions.
Shipping Policy
We currently ship to addresses within the United States only. All orders are shipped from Converse, Texas, using USPS or UPS, based on the package weight.
- Flat Rate Shipping: Most single-item orders ship for a flat rate of $8.00
- Bundle Shipping: For orders with multiple items, shipping is calculated based on total weight at checkout
- Processing Time: Orders typically ship within 1–2 business days
- Tracking Info: You’ll receive tracking details once your order ships
Please note that all shipping weights are rounded up to the next full pound per carrier guidelines.
Some products may be restricted from shipping due to size, condition, or carrier limitations. Please refer to individual product pages for any special shipping notes.