Terms and Conditions
Effective Date: August 3, 2025
Welcome to Singletary’s Second Chances. By placing an order on this website, you agree to the terms and policies listed below. We’re a faith-based, second-chance resale shop committed to honesty, clarity, and respect — but we also keep things legally tight and fair. Please read these terms carefully before completing a purchase.
1. Product Condition
All items sold through our store are pre-owned (used), unless specifically labeled as new. We inspect every item and describe all notable flaws including stains, holes, or heavy wear.
Photos provided are of the actual item being sold.
Item color may vary slightly due to lighting or screen display.
Buyers are responsible for reading the full item description and reviewing all images before purchase.
2. Payment
We accept secure payments through:
Credit/Debit Cards
Google Pay
Afterpay (Installment Plan, if eligible)
All orders must be paid in full at checkout. Orders are not processed or shipped until full payment is received.
3. Shipping
Orders usually ship within 1–2 business days from Converse, TX. Every package is shipped with tracking through USPS or UPS.
Shipping carriers and delivery times may vary.
Once a package leaves our hands, we are not responsible for postal delays or errors.
If your item is marked as delivered but you didn’t receive it, you must file a claim with the shipping carrier.
We do not offer local pickup or delivery at this time.
4. All Sales Are Final
We do not accept returns, refunds, exchanges, or cancellations. All sales are final due to the secondhand nature of our items.
Exceptions apply only if:
You received the wrong item, or
The item is significantly different from the description (example: wrong size, wrong product, or major undisclosed damage)
If there is an issue, you must:
Email us at singletarysshop@gmail.com
Include your order number and clear photos
Contact us within 3 calendar days of receiving the item
We will review your claim and respond within 2 business days.
5. Sizing & Fit
All clothing sizes are listed based on manufacturer tags (unless tag is missing). We also include manual measurements when possible.
It is the buyer’s responsibility to check size, fit, and measurements before purchasing. Items will not be refunded for size-related issues.
6. Use of the Website
By accessing and using this site, you agree to:
Not use the site for any illegal purpose
Not reproduce, republish, copy, or distribute our content or images
Not engage in fraud, abuse, or attempts to tamper with site functionality
Not use any bots or scraping tools on our store
Violating these terms may result in order cancellation and blocked access.
7. Pricing & Promotions
All prices are listed in U.S. Dollars and are subject to change without notice.
We reserve the right to correct pricing errors and cancel orders affected by mispricing.
Promotional codes or discounts may be offered at our discretion and cannot be applied retroactively.
8. Charitable Donations
A portion of every sale is donated to local charities such as the San Antonio Food Bank and Haven for Hope, supporting individuals and families in need. These donations are part of our mission and are not tax-deductible to the buyer.
9. Contact Us
If you have a question or need help with your order, contact us:
Singletary’s Second Chances
Email: singletarysshop@gmail.com
Location: Converse, TX (shipping only – no public pickup)
Thank You
By shopping with us, you’re helping more than a business — you’re backing a mission of redemption, purpose, and second chances. Every item has a story, just like you.
Privacy Policy
Last updated: August 5, 2025
At Singletary’s Second Chances, your privacy matters. We don’t take your trust lightly. This Privacy Policy explains how we collect, use, and protect your information when you visit our store.
What We Collect
When you browse our site or make a purchase, we may collect:
Your name, email, shipping address, and phone number
Payment information (handled securely through trusted payment processors like PayPal or Stripe — we never see or store your full card details)
Items you’ve viewed, clicked on, or added to your cart
Any messages or inquiries you send to us
Why We Collect It
We use this information to:
Fulfill your orders and ship your items quickly
Communicate with you about your order or account
Improve our website and your shopping experience
Provide better customer service
Comply with legal and tax requirements
Cookies & Tracking
We use cookies and similar technologies to:
Keep your shopping cart saved while you browse
Understand how visitors move through the site
Track abandoned carts
Improve page load times and performance
You can disable cookies in your browser settings at any time, but doing so may affect how the site functions.
We Don’t Sell Your Info
We respect your privacy. Your personal information is never sold, rented, or shared outside of trusted services used to run this business — like payment processors, shipping carriers, and analytics tools.
Email List (If You Sign Up)
If you subscribe to our email list, you may receive occasional updates about:
New inventory or exclusive drops
Special promotions
Order status updates or restock alerts
You can unsubscribe at any time using the link at the bottom of any email.
Security
We use SSL encryption and secure servers to protect your information during checkout and communication. Your data is handled with care and never shared without reason.
Contact Us
If you have questions about this Privacy Policy or how your data is used, please contact:
Thomas “T-Sing” Singletary
Email: singletarysshop@gmail.com
Mailing Address:
Singletary’s Second Chances
9155 Schaefer Rd #72
Converse, TX 78109
United States